• Jajcus@sh.itjust.works
    link
    fedilink
    English
    arrow-up
    0
    ·
    9 days ago

    In Europe smartphones have all call recording features disabled. “Because of regulations”. So corporations and scammers can record us whenever they wish, bu lt we cannot, even though it would provide us some defence. I thing the ‘regulations’ here protect the wrong side. Which is surprising, as EU is usually quite decent in consumer protection.

    • MangoCats@feddit.it
      link
      fedilink
      English
      arrow-up
      0
      ·
      9 days ago

      smartphones have all call recording features disabled.

      By default - I believe if you are determined enough, you can record the call, if nothing else with a mechanical device attached to the earpiece of your phone.

      • db2@lemmy.world
        link
        fedilink
        arrow-up
        0
        ·
        9 days ago

        if nothing else with a mechanical device attached to the earpiece of your phone

        That hasn’t been a thing since Bell telephone landlines.

        • MangoCats@feddit.it
          link
          fedilink
          English
          arrow-up
          0
          ·
          9 days ago

          That’s a thing any time you decide you want one bad enough to find and buy it, or make it yourself. For far less than the cost of your cellphone you can contract with people who know how to make you a 3D printed little bug that does exactly that digital recording, possibly leveraging your phone to do most of the storage and user interface work.

      • Syndication@lemmy.today
        link
        fedilink
        arrow-up
        0
        ·
        9 days ago

        You’re actually both somewhat correct, it just depends on when you last checked! The guy you replied to is right about the old way it used to work. For years, Google blocked native call recording in Europe because of GDPR liability. Technically GDPR doesn’t outright ban it, it just requires strict consent, but Google took the easy route and disabled it by default for EU models to avoid legal headaches.

        Youre right about it being present in recent software updates tho cause thankfully Google finally rolled out native call recording to European Pixels not that long ago. To get around the legal side, they built a mandatory audio warning into the app. The moment you hit record, it loudly tells the other person they’re being recorded, which checks the legal boxes for consent under EU privacy laws.

        Hell, I’m in the USA and I still remember call recording being disabled on my Samsung phone only just a few years ago. I also remember being pissed I couldn’t record things such as my therapy appointments so I could simply remember things better. It wasn’t until years later when I was finally able to have that feature in stock OneUI/Android. You could also get that feature back if you bought an unlocked phone not tied to a carrier. Not sure if it is necessary anymore here in the US tho. Call recording is super useful and should be available anywhere imo, especially for accessibility reasons such as the hearing impaired.

        • MangoCats@feddit.it
          link
          fedilink
          English
          arrow-up
          0
          ·
          9 days ago

          In the old terms: there’s an app for that…

          Even when the default app recording is disabled there are plenty of audio recording applications which work quite well - including with transcription. Ever need a transcript of a meeting? Put the phone in your shirt pocket with a recording app active - it’s amazingly efficient.

        • grue@lemmy.world
          link
          fedilink
          arrow-up
          0
          ·
          9 days ago

          To get around the legal side, they built a mandatory audio warning into the app. The moment you hit record, it loudly tells the other person they’re being recorded, which checks the legal boxes for consent under EU privacy laws.

          As a resident of a one-party-consent state, I absolutely loathe that fucking thing. Who the fuck does Google think it is, to unilaterally decide that I’m not allowed to exercise my right to record without notice?!

          That reminds me, I need to check if GrapheneOS gets rid of the asinine warning.

          • moopet@sh.itjust.works
            link
            fedilink
            English
            arrow-up
            0
            ·
            9 days ago

            Most calls to companies start with you having to listen to their blurb about how they’re unusually busy at the moment and need to press some numbers before speaking to anyone. Presumably hitting record during that stage is adequate for legal purposes but the company will never hear the warning, so do it then. Obviously that doesn’t help with incoming calls.