• fakeman_pretendname@feddit.uk
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    20 days ago

    These new “Fortress stores where people order the food from the person behind the counter instead of serving themselves” sound quite a lot like what we used to call “a normal Greggs”.

    • ikt@aussie.zoneOP
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      20 days ago

      sadly in our “modern society” we can’t trust people to do the right thing

          • Zombie@feddit.uk
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            20 days ago

            Oh, well if it alleviates your social anxieties and makes you feel like a big boy then by all means let’s get rid of jobs for millions of people!

            • ikt@aussie.zoneOP
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              20 days ago

              Sure? I would never ask someone to do a useless job just … because?

              While we’re at it we should bring back those guys who hung around all day just to stick your petrol pump in your car!

              A filling station attendant!

              EV’s are also banned because that would reduce the number of petrol pumpers

              Any other worthless jobs we should bring back to help ol mate give people jobs?

              Alarm clocks! Also now banned

              https://www.bbc.com/news/uk-england-35840393

              Bring back the Knocker uppers! 🤣

              • Zombie@feddit.uk
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                20 days ago

                Right, but shop attendants do far more than just beep your items through. As evidenced by this very article that you’ve posted. It’s not a useless job.

                Customers are not employees, we have no reason to ensure our transactions go through properly. That’s the business’s responsibility, not ours.

                Self service has a place, but not as a complete replacement for human beings entirely, as many businesses are trying to push.

                • ikt@aussie.zoneOP
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                  20 days ago

                  Right, but shop attendants do far more than just beep your items through. As evidenced by this very article that you’ve posted

                  This wouldn’t happen if people wouldn’t steal, this is just the broken window fallacy https://en.wikipedia.org/wiki/Parable_of_the_broken_window

                  Customers are not employees, we have no reason to ensure our transactions go through properly

                  Except that it’s against the law to steal

                  • Zombie@feddit.uk
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                    20 days ago

                    I didn’t say steal. But if we’re going down that route have you tried telling the cops to inform people to just stop doing crime? It would make everybody’s lives much easier!

                    Clearly you’ve never worked a customer facing retail job in your life. There’s always discounts, deals, and reductions that go awry on the tills. It’s also against the law for retailers to sell alcohol, energy drinks, or knives to minors, and computers can’t be held liable for that happening.

                    Shop attendants have a purpose beyond just beeping your items through.

                    Even your mocking example of fuel attendants is provided by a human in the modern day, sitting in the kiosk watching to approve the pump instead of on the forecourt, but there nonetheless.

                    I’m all for the reduction of labour, we do far too much unnecessary busy work to satisfy the wants of the owners. But this is one of the cases where the job has a clear purpose, for customers, businesses, and employees.

                    Self service has a purpose, to increase efficiencies, but not to replace humans entirely. Not to squeeze maximum profit to the detriment of everything else.