ValueSubtracted@startrek.website to Canada@lemmy.caEnglish · 1 month agoRogers cutting telco customer service jobs amid complaints of long wait timeswww.cbc.caexternal-linkmessage-square5linkfedilinkarrow-up11arrow-down10cross-posted to: canada@lemmy.ca
arrow-up11arrow-down1external-linkRogers cutting telco customer service jobs amid complaints of long wait timeswww.cbc.caValueSubtracted@startrek.website to Canada@lemmy.caEnglish · 1 month agomessage-square5linkfedilinkcross-posted to: canada@lemmy.ca
minus-squareLevi@lemmy.calinkfedilinkEnglisharrow-up0·1 month agoI was just in customer support for like an hour. Most of that was on hold, and 15% was navigating through their tree and AI bot.
I was just in customer support for like an hour. Most of that was on hold, and 15% was navigating through their tree and AI bot.